Delivering sustainment through collaborative partnerships
Operating a Safety-first Culture, we deliver enhanced materially seaworthy assets for our customers by applying best practice Asset Management. At our core is our Inclusive Prime model. From our origins in 2012, we designed our approach to focus our expertise and people on where we would provide the most value for our customers. We recognised that there was no need for us to replicate capabilities that exist within Australian industry and have adapted from the Thin Prime partner approach to the Inclusive Prime model we use today.
Underpinned by strong values around safety, teamwork, courage, respect and accountability, we advance Australia’s sustainment capability through innovation, collaboration, long-term partnerships with local Industry and investment in our people.
Using an Inclusive Prime model allows us to implement a scalable and diverse supply chain, quickly adapting to changes in work volume, location and scope. It incorporates four key building blocks:
Long-term, collaborative partnerships and digital enablers are keys success factors in delivering Sovereign Industrial Capability to the Commonwealth.
Fundamental to the philosophy behind our Inclusive Prime model is our approach to partnerships. NSM do not compete to deliver effective, efficient naval solutions; we complement. We seek to strategically align ourselves with key companies within Australia’s naval sector, including ship designers, ship builders and OEMs of major systems. These strategic partners are integrated into our services and provide access to important technical data, knowledge and capabilities. We also partner with Royal Australian Navy’s Fleet Support Unit (FSU), who have become an integral part of our maintenance service offering.
Our pioneering approach to Australian industry engagement has enabled us to develop a unique relationship with our supply chain. We draw on a diverse supply chain, of over 250 suppliers, to deliver flexible solutions, with a high level of Australian content, for the Commonwealth.
Development Roadmap provides a clear, prioritised plan for the development of industry capability for the ships and assets we support. Long-term contractual relationships allow our suppliers to invest in training, systems, equipment and facilities, all of which actively contribute to improved outcomes for industry and Navy.
We also have a Supplier Continuous Improvement Program (SCIP), designed to accelerate the competitiveness of industry by raising performance of suppliers and focusing on embedding best practice leadership and a continuous improvement culture.
This approach, combined with the Commonwealth’s investment in long‐term collaborative‐based contracts for naval sustainment and engagement with industry organisations such as AIDN, CDIC and ICN, gives our supply chain a sense of confidence and optimism about the future.
While collaboration has always been natural to the way we operate, our Inclusive Prime model more formally incorporates it into our business. Our services are aligned with the ISO Collaborative Business Relationships standard, 44001:2017. This is focused on tangible strategies to improve collaboration around the three elements of the collaboration lifecycle
NSM implement a proven, world leading, digitally-enabled asset management approach, combining ISO standards with industry 4.0 technologies. This enables us to deliver robust naval maintenance and sustainment services through the:
This is reinforced by investment in building the core competencies of our team across naval asset management.