Delivering sustainment through collaborative partnerships
We supply and manage a flexible supply chain, of all trade types, to undertake preventative maintenance, corrective maintenance, engineering change and habitability tasks, to return ships to service as soon as practicable. By working collaboratively with our customers, we identify windows of opportunity to undertake non-invasive maintenance and survey tasks that de-risk and inform subsequent maintenance periods. While we can provide a full turn-key solution, we can also integrate works undertaken by our customers and their suppliers.
Through our 24/7 urgent defect response centre, we also quickly respond to incidents and emerging issues, regardless of location.
NSM is very proud of the partnership we have established with the Royal Australian Navy’s Fleet Support Unit (FSU); a partnership which has seen them become an integral part of our services. We have expanded this relationship to also incorporate the LHD Enterprise, where FSU is a preferred maintenance provider. This means we work with the FSU, in the first instance, so they can take responsibility to deliver tasks within their capability. This strategy is a continuation of our existing approach, that most recently resulted in 37% of the work activity on HMAS Parramatta being delivered by FSU.